Privacy Statement

(Latest updated January 10, 2019)

Personal Data We Collect

How We Use Personal Data

Metrowest Building Services Ltd uses the data we collect to provide you the services we offer, which includes using data to improve and personalize your experiences. We also may use the data to communicate with you, for example, informing you about your account, security updates and service information. However, we do not use what you say in email, chat, video calls or voice mail, or your documents, photos or other personal files. Metrowest Building Services Ltd. uses the data we collect for two basic purposes: (1) to operate our business and provide (including improving and personalizing) the services we offer, (2) to send communications, including promotional communications. In carrying out these purposes, we combine data we collect to give you a more seamless, consistent and personalized experience.

Reasons We Share Personal Data

Where We Store and Process Personal Data

Personal data collected by Metrowest Building Services Ltd. may be stored and processed in Metrowest Building Services Ltd. or its affiliates, subsidiaries or service providers maintain facilities. We take steps to ensure that the data we collect under this privacy statement is processed according to the provisions of this statement and the requirements of applicable law wherever the data is located.

Our Retention of Personal Data

Metrowest Building Services Ltd. retains personal data for as long as necessary to provide the services and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

Changes to This Privacy Statement

How to Contact Us

If you have a privacy concern or a question for the Chief Privacy Officer of Metrowest Building Services Ltd., please contact us by using our Contact Page. We will respond to questions or concerns within 30 days.

Unless otherwise stated, Metrowest Building Services Ltd. is a data controller for personal data we collect through the services subject to this statement.

Link to Privacy Act BC